Outline Icons Set — CX Metrics — Score Symbols

Slide Content

The slide titled "Outline Icons Set — CX Metrics — Score Symbols" presents a variety of icons used to visually represent various aspects of customer experience (CX) metrics and satisfaction scores. It lists categories such as Emotion Faces, Customer Care, and Review symbols, each group depicting icons from happy to sad faces, a thumb up and thumb down, checkmarks and crosses, a star, and a pie chart to signify satisfaction levels, customer feedback, and performance ratios.

Graphical Look

• The slide background is split into a dark teal upper half and a lighter shade lower half, with a dark diagonal border separating them.
• The title of the slide is prominently displayed at the top in large white font.
• Below the title, there is a text list of various customer metrics in a smaller white font.
• Two rows of outlined icons run across the middle of the slide, representing different customer sentiments and feedback metrics.
• The icons are uniformly styled in a simple and clean outline format.
• Colors used for certain icons at the top right add visual interest – the icons are highlighted in white, yellow, green, and turquoise outlines.
• There is a circled icon in the bottom right corner that pops with a turquoise fill and white outline.
• A blue banner runs along the bottom edge housing text about accessing more icons and a website link in white font.

The slide has a clean and professional aesthetic, with attention-grabbing icons that stand out against the muted background. The design is minimalistic, making it easy for viewers to quickly interpret the icons' meanings.

Use Cases

• To present customer satisfaction metrics during business and marketing meetings.
• In reporting dashboards visualizing customer feedback trends over time.
• For enhancing internal training materials regarding customer service performance.
• As part of a proposal to demonstrate understanding or planning of customer experience strategies.