Outline Icons Set — CX Metrics — Experience Symbols

Slide Content

The slide presents a set of outline icons related to customer experience metrics and experience symbols, including icons for Shopping Cart, Buying, Web Shopping, Revenue Increase, Profit, Return, Retention, Gauge, Online Survey, Computer Assisted Web Interview, Paper Survey, Checklist, Calendar, Period, Paper & Pencil / Computer Assisted Personal Interview, Map, Journey, Destination, Calculator, Counting, Score, and Conversion. Each icon represents an essential aspect of analyzing and improving customer experience, from transactional activities to feedback collection and analysis.

Graphical Look

• The slide background is white in the central part and transitions to dark blue at the top and bottom edges.
• A teal overlay at the top of the slide contains the header with white text.
• The slide title is presented in a large, bold sans-serif font in two contrasting colors: black for "Outline Icons Set" and teal for "CX Metrics – Experience Symbols."
• To the right of the slide, there is a dark blue sidebar with a lighter blue band on top, containing the phrase "Fully editable icons" in white, capitalized text.
• Below the icons, a small grey rectangle contains a web address in white text.
• The main content area showcases a collection of 12 outlined icons arranged in four rows of three, each representing different customer experience metrics.
• Icons include graphical representations of a shopping cart, financial growth, a return symbol within an arrow, a gauge, a checklist, vertical sheets of paper indicating a survey or report, a calendar, a calculator, and a simplified map with a route highlighted.
• Each icon is accompanied by a short descriptive text label underneath, which is not readable in the image provided.
• The icons are uniformly styled in a thin, line-based design, conveying a clean and modern aesthetic.
• Color highlights within the icons are minimal, with the elements primarily depicted in a monochromatic scheme.

The overall layout of the slide is clean, with a clear hierarchy, making it visually easy to understand. The icons are simple yet descriptive, enabling quick recognition of each concept they represent.

Use Cases

• Explaining customer experience metrics during business presentations or webinars.
• Illustrating key points in marketing materials when discussing consumer satisfaction and feedback analysis strategies.
• As part of training or educational sessions for staff on the importance of various CX metrics in company performance.
• Enhancing reports or digital content that analyze customer journey and engagement metrics to support visual communication.