Omnichannel Retail Definition Template

• Omnichannel retail is a business model in which all existing channels become completely integrated to offer customers a seamless, personalized customer experience anytime and anywhere. It is a way of selling products and services that provides customers with a consistent experience across all channels, whether they are shopping online, in-store, or on their mobile devices.
• Customer centricity is the main core of omnichannel retail. It is a business approach that focuses on the needs and wants of customers.

The slide has a white background with black text. The slide title is at the top of the slide in a large, bold font. The slide text is below the title in a smaller font. The PowerPoint slide has one yellow icon, which is an omnichannel retail icon.