Customer Journey Analytics Pipeline - Conversion Ratio to Advocacy via Retention, Decision, Consideration, Awareness Building

This PowerPoint slide provides a visual representation of the customer journey analytics pipeline, illustrating the conversion ratio from awareness to advocacy. It highlights the different stages of the customer journey, including awareness, consideration, decision, retention, and advocacy. The slide effectively demonstrates how the conversion ratio decreases as customers move through the pipeline, emphasizing the importance of customer retention and advocacy. This infographic slide can be used in business presentations to:

• Illustrate the customer journey and the different stages involved.
• Highlight the importance of customer retention and advocacy.
• Track conversion rates at each stage of the customer journey.
• Identify areas for improvement in the customer experience.

What Does This Customer Journey Analytics Pipeline Slide Include?

• A funnel-shaped graphic representing the customer journey from awareness to advocacy.
• Labels for each stage of the customer journey: awareness, consideration, decision, retention, and advocacy.
• Percentage values indicating the conversion ratio at each stage.
• A color scheme that transitions from navy to yellow, reflecting the decreasing conversion ratio.
• Arrows connecting the funnel stages.
• Outline icons of a light bulb, innovation, idea, magnifying glass, research, analysis, basket, cart, purchase, revenue, profit, money, cash, megaphone, marketing, ads.
• Hand-drawn oval marker with an arrow.

This Customer Journey Analytics Pipeline Slide is a part of our Customer Experience Metrics Diagrams PPT Template.