Customer Journey Analytics Funnel - Absolute Scoreto Advocacy via Retention, Decision, Consideration, Awareness Building
Customer Experience Metrics Diagrams (PPT Template)
Customer Journey Analytics Funnel - Absolute Score to Advocacy via Retention, Decision, Consideration, Awareness Building
This PowerPoint slide visually represents the customer journey from initial awareness to advocacy. It illustrates the percentage of customers who progress through each stage of the funnel, from becoming aware of the brand to considering the product, making a purchase, becoming a repeat customer, and ultimately recommending the brand to others. This infographic can be used in business presentations to analyze customer behavior, identify areas for improvement, and track the effectiveness of marketing and sales initiatives.
What Does This Customer Journey Analytics Funnel Slide Include?
- A large, tilted funnel divided into five distinct sections: Awareness, Consideration, Decision, Retention, and Advocacy
- Each section of the funnel is represented by a different color, with the color intensity decreasing as the funnel narrows
- Percentage values are displayed within each section, indicating the proportion of customers who reach that stage of the journey
- A descriptive label is placed below each section to identify the stage of the customer journey
- An explanatory text box at the top of the slide provides context for the funnel diagram.
- Outline icons of a light bulb, innovation, idea, magnifying glass, research, analysis, basket, cart, purchase, revenue, profit, money, cash, megaphone, marketing, ads
- Hand-drawn oval market with an arrow