Observations vs. Evaluations, NVC Message Example

Slide Content

The slide contrasts observations and evaluations in communication. Observations are described as objective facts that encourage understanding, emphasizing neutrality and free from personal judgment. An example given is, “Our meeting was scheduled for 10:00 AM, and you arrived at 10:15 AM.” Evaluations consist of personal judgments, triggering defensiveness, and involve personal interpretations or opinions. An example provided is, “You’re always late because you don’t respect my time!”

Graphical Look

• The slide is divided into two sections: left for "Observations" and right for "Evaluations."
• The left section has a light green background with a diamond icon featuring an eye symbol in green.
• Below the icon, there is a check mark icon indicating correctness or approval.
• The right section has a muted blue background, featuring an exclamation mark icon indicating caution or alert.
• Each section contains a speech bubble with rounded edges, presenting examples of observations and evaluations in contrasting colors.
• The title is prominent at the top in black, while subtitles "Objective facts" and "Personal judgments" are in green and white respectively.
• The general layout is clean, with ample spacing and clear lines separating concepts.

Overall, the slide effectively uses color and iconography to differentiate between objective observations and subjective evaluations, promoting clear understanding through visual elements.

Use Cases

• Useful in training sessions on communication skills to illustrate non-judgmental language.
• Applicable in conflict resolution workshops to demonstrate effective dispute handling.
• Relevant in corporate settings for improving interpersonal communication among teams.
• Ideal for educational seminars focusing on emotional intelligence and reactive behavior.