eNPS Score Metrics

Slide Content

The slide explores eNPS (employee Net Promoter Score), focusing on promoter, passive, and detractor groups. Detractors (0-6): 250 respondents (25%) who are dissatisfied. Passives (7-8): 150 respondents (15%) who are uninspired or neutral. Promoters (9-10): 600 respondents (60%) who are loyal and enthusiastic. The current eNPS is 35, down from 50 in the previous wave, indicating reduced satisfaction and increased detractors.

Graphical Look

• Title Area: Bold text with a subtitle providing additional context.
• Question Box: Rounded blue rectangle with a question mark icon, highlighting the central question.
• Detractors, Passives, Promoters Areas: Circular icons with distinct red, orange, and green colors, respectively, symbolizing the groups.
• Bar Charts: Two bar charts displaying current and previous eNPS wave data, emphasizing changes visually through color-coded bars.
• Analysis Box: Gray text box on the right providing context and insights for the eNPS score drop.

The slide combines vibrant colors with clear iconography to illustrate group segments distinctly. The layout effectively guides the viewer's attention through a combination of strategic text placement and visual elements.

Use Cases

• Presenting employee satisfaction results in HR meetings.
• Evaluating company morale in executive briefings.
• Identifying areas for improvement in workforce engagement seminars.
• Reporting on organizational health during annual reviews.