Employees Satisfaction Measurement

Slide Content

The slide discusses measuring employee satisfaction through two key metrics: Employee Net Promoter Score (eNPS) and Employee Satisfaction Index (ESI). The eNPS measures how eager employees are to recommend the workplace, targeted above 50 but currently at 35, with promoters at 60%, passives at 15%, and detractors at 25%. The ESI measures overall satisfaction, targeting above 80 but currently at 60, with questions about workplace satisfaction, expectation fulfillment, and ideal alignment. A summary section suggests conducting monthly employee surveys to enhance understanding of their attitudes.

Graphical Look

• Colors and Background: The background is light grey, with teal headers for each section.
• Icons: Circular icons represent metrics with minimalist line art for "Net Promoter Score," "Satisfaction Index," and "Summary."
• Graphs and Charts: Semi-circular gauge charts display scores for eNPS and ESI with emoticon indicators.
• Text Boxes: Sections for metrics and summaries are laid out in side-by-side boxes.
• Other Elements: Thumbs up, neutral, and down icons depict promoter, passive, and detractor categories.

The slide uses a clean and organized layout, making effective use of color and iconography to convey complex information clearly.

Use Cases

• Presenting employee satisfaction metrics to executive teams.
• Analyzing trends in workplace culture in HR meetings.
• Planning strategies to improve workplace environment.
• Reporting to stakeholders on employee engagement initiatives.