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Net Promoter Score Trend Over Time: Monthly follow up on Promoters, Passives, Detractors and NPS numbers
NPS Analysis Dashboards for Customer Loyalty Metrics (PPT Template)
Net Promoter Score Trend Over Time
This PowerPoint slide provides a visual representation of Net Promoter Score (NPS) trends over time. It effectively illustrates the percentage of promoters, passives, and detractors within a customer base across a 12-month period. This slide is an ideal tool for businesses to track and analyze their NPS performance, identify areas for improvement, and showcase their progress in customer satisfaction initiatives.
What Does This Net Promoter Score Trend Over Time Slide Include?
- A large area chart depicting the percentage of promoters, passives, and detractors over 12 months
- A smaller line chart illustrating the NPS count over the same 12-month period
- A section titled "Your NPS data description & outcomes here" for adding key takeaways and insights
- A placeholder for including outcome comments related to the NPS data
- An outline icon of a person, sore, rating, satisfaction, metrics