This customer journey map example slide shows the stages that every customer passes before he makes a decision. The first stage is awareness - the client becomes aware of your product or company; consideration - the client is looking through his possibilities and options; decision - after doing research, the client chooses the product and the company; retention - building a long-term relationship with your clients brings profit and loyalty; advocacy - the client's experience is positive, and he recommends your company and products to relatives, acquaintances, colleagues, etc. These are some of the examples you can use in your presentation. However, since this slide is editable, we have left free touchpoints which you can use to describe more precisely the journey that your customers are going through, based on your line of work.

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White Background, Touchpoints, Roadmap Arrow, Line Vectors, Colored Dots, Man Icon, Customer Icon